Privacy Policy

All Access Garage Doors (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and through lead forms on platforms such as Facebook and Meta, how we use that information, and the choices you have regarding your personal data.

By submitting your information through our website or a lead form, you agree to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide when you reach out to us for service. This may include:

• Your name and contact details, such as a phone number and email address
• The service address where you need garage door work performed
• Details about the service you are requesting, including the type of garage door problem, preferred appointment times, and any notes you share about the job
• Information submitted through Facebook or Meta lead forms, which may include your name, phone number, email address, and the details you provided in response to the form's questions
• Information collected automatically when you visit our website, such as your browser type, device type, and the pages you view

We do not request sensitive personal information such as Social Security numbers or financial account details through our website forms. Please do not include this type of information when contacting us.

How We Use Your Information

We use the information you share to respond to your inquiry and provide the service you requested. Specifically, we may use your information to:

• Respond to your questions and service inquiries
• Provide estimates for garage door repair, installation, replacement, or maintenance
• Schedule appointments and coordinate service visits
• Communicate with you about your requested service, including follow-up messages and appointment reminders
• Maintain records of the work requested and completed
• Improve our website and the way we respond to customer inquiries

Sharing of Information

We may share your information with service providers that help us operate our business, such as platforms that manage customer inquiries, appointments, and communications. These providers process information on our behalf and are limited in how they may use it. We may also disclose information when required by law or to protect our rights, our customers, or others.

We do not sell your personal information.

Third-Party Services

Our website and lead forms may use or connect to third-party services, including customer relationship management and form-submission tools, to help us receive and manage your inquiries. When you submit a lead form on a platform such as Facebook or Meta, that platform may also process your information according to its own policies. We encourage you to review the privacy practices of any platform you use to submit your information.

Data Security

We take reasonable measures to help protect the information you share with us from unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

Data Retention

We retain the information you provide for as long as reasonably necessary to respond to your inquiry, provide the requested service, and maintain records of our customer interactions. When your information is no longer needed for these purposes, we remove it from our active systems or limit its use.

Your Privacy Choices

You may choose not to share certain information with us, though doing so may limit our ability to respond to your request or provide an estimate. If you would like to review, update, or request that we delete the personal information you have shared with us, you may contact us using the information below.

Children’s Privacy

Our services are intended for homeowners and businesses. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Contacting Us About Privacy

If you have questions about this Privacy Policy or the way we handle your information, you can reach us at: